Billing and Insurance

Harrisburg Medical Center’s Patient Accounts staff is dedicated to helping our patients understand their medical bills and assist them with payment options. We encourage you to contact us by telephone regarding payments, billing questions or itemized statements.

Contact us!

Our staff is happy to assist you with your billing and insurance questions. Our office is open from 8:00 AM to 4:30 PM Monday through Friday with the exception of holidays. We are closed from 12:00 PM to 12:30 PM for lunch.

  • Call Us:
    To speak to a representative, please call (618) 253-7671.

    – Press option 4 for hospital billing.
    – Press option 5 for clinic billing.
     
    To speak to a Financial Counselor, please call (618) 253-0251.

  • Email Us:
    patientaccounts@harrisburgmc.com
  • Mailing Address:
    Harrisburg Medical Center
    Attn: Patient Accounts
    P.O. Box 428
    Harrisburg, IL 62946

Let us help you understand your billing

Online Hospital Bill Pay

For your convenience, HMC is pleased to offer online bill pay for your hospital bills. HMC accepts credit cards, debit cards, and e-check.

Click here for Online Bill Pay for Hospital Billing.

CareCredit for Clinic Locations

For your convenience, HMC is pleased to accept CareCredit at Eldorado Primary Care, HMC Clinic at Harrisburg, and HMC Clinic at Marion for select medical & asethetic services only*. Simply present your CareCredit card at the time of service or call (618) 253-7671 and press option 5 to pay by phone.

*some restrictions apply. Contact CareCredit to see if your needed service is covered.

Billing and Insurance

Before undergoing medical procedures or being hospitalized, familiarize yourself with the terms of your insurance coverage such as Medicare, Medicaid or other insurance coverage. You are responsible for your co-payments, co-insurance, deductible and other non-covered service which your insurance does not cover. Payment in full is due from the guarantor when the bill is received. If you are unable to pay your bill in full contact Patient Accounts to discuss payment arrangements or financial assistance.

Click Here to view and download the In-Network Insurance Providers.

Click Here to view HMC’s Billable Providers.

Click Here to view HMC’s Non-Billable Providers.

Price Transparency

Harrisburg Medical Center is committed to being transparent about our hospital charges.

  • A hospital charge is a federally-required “list price” for an item or service that does not reflect any negotiated discounts by the an insurance payer.
  • Hospitals are required to maintain a comprehensive listing of charges for inpatient and outpatient services, descriptions and list price in a tool called a Chargemaster.
  • The Chargemaster is not a helpful took for patients to comparison shop between hospitals or to estimate what health care services are going to cost them out of pocket. Your out of pocket will depend on the actual patient care services you receive, the terms of your insurance coverage or lack of, and your eligibility for financial assistance.

Click here for a downloadable CSV form of the Hospital Chargemaster/Payor Specific Charges.

Patient Estimates

To make the process more transparent, Harrisburg Medical Center is pleased to offer you an online self- service tool to estimate your out of pocket cost on select medical tests and procedures.

  • This tool meets the Center for Medicare and Medicaid Services (CMS) Pricing Transparency requirement for 300 Shoppable Services.
  • Prior to a scheduled service or procedure always contact a Financial Counselor at (618)253-0251 or patientaccounts@harrisburgmc.com for a final estimate. Please have your reference number available.

Click Here for our Self Service Patient Estimator.

Financial Assistance

Harrisburg Medical Center is committed to serving our community and grants financial assistance, in the form of free or discounted care, to applicants who meet the criteria of the Financial Assistance Policy. (FAP). The FAP is provided to help individuals who are uninured or under-insured with their medical bills. The FAP applies to Harrisburg Medical Center and all hospital owned clinics employed providers or contracted providers who services are billed by Harrisburg Medical Center. To apply download the application below.

Click Here for Plain Language Summary and Application.

Click Here for Financial Assistance Policy.

For assistance speak with a Financial Counselor at (618)253-0251 or email patientaccounts@harrisburgmc.com

Hospital Uninsured Patient Discount Act

The Act requires all Illinois hospitals to provide discounts from charges to uninsured Illinois residents with family income of less than 300% Federal Poverty Level for charges which exceed $300 in any one inpatient admission or outpatient hospital encounter. Charges are discounted to 135% of Cost to Charge Ratio from the hospital’s most recently filed Medicare Cost Report.

Click Here for Plain Language Summary and Application.

For assistance speak with a Financial Counselor at (618)253-0251 or email patientaccounts@harrisburgmc.com